AI Services - Agentic AI
Autonomous agents that work while you sleep.
We build multi-agent systems that execute workflows, make decisions, and orchestrate across your enterprise stack.
Beyond copilots. Beyond chatbots. This is AI that acts.
Copilots suggest. Agents execute. XaktiNow builds agentic systems that operate at the role level, not just the task level, with clear escalation paths and measurable SLAs.
From single agents to orchestrated workforces.
Multi-Agent Orchestration
Specialized agents coordinated across IT, HR, security, and customer workflows.
AI Agent Studio Builds
ServiceNow-native agents integrated with CMDB, knowledge, catalog, and workflow engine.
Autonomous Workforce Deployments
L1 Service Desk Agent, Employee Service Agent, and Security Analyst Agent patterns.
Agent Fabric Integrations
A2A and MCP-based orchestration across Microsoft Copilot, Vertex, Salesforce Einstein, and more.
Four stages from concept to autonomous operations.
Stage 1 - Discovery (Week 1-2)
Map workflows and score automation potential by business impact.
Stage 2 - Architecture (Week 2-4)
Design decision logic, integrations, guardrails, and SLA metrics.
Stage 3 - Build & Test (Week 4-12)
Build, train, and validate against real scenarios with shadow mode.
Stage 4 - Deploy & Optimize (Week 12+)
Production rollout with monitoring, retraining, and capability expansion.
Engagement Details
Typical timeline
6-16 weeks (kickoff to production)
Delivery model
Fixed-fee or milestone-based
Team composition
AI architect + agent developers + ServiceNow integrator + QA
Post-deployment
Optional managed services for monitoring and retraining
Related Pages
Generative AI
Open Page ->Now Assist Module
Open Page ->Your first autonomous agent could be live in 6 weeks.
Tell us the workflow. We will show you the agent.